Shipping policy

Effective Date: 01.08.2023

Thank you for choosing to shop with Wacher.co. This Shipping Policy outlines the terms and conditions related to shipping within South Africa. By making a purchase on our website, you agree to the terms set forth below.

1. Shipping Zones: We currently offer shipping services within South Africa, including major cities, towns, and remote areas. Please note that some areas may have limited or restricted access. We reserve the right to update the list of serviceable areas as needed.

2. Shipping Methods and Timelines: We offer a variety of shipping methods to suit your needs. The estimated delivery timeframes are as follows:

• Standard Shipping (items in stock): 3-7 business days
• Standard Shipping (Manufactured and or Custom order items): 2-4 weeks

Please note that these timeframes are estimates and may vary due to factors beyond our control, such as weather conditions, public holidays, or unforeseen delays.

3. Shipping Costs: Shipping costs will be calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed during the checkout process before payment confirmation.

4. Order Processing: Orders are typically processed within 1-2 business days. Please allow additional time for order processing during peak seasons or promotional periods.

5. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and instructions on how to track your package's progress.

6. Delivery Attempts and Re-Delivery: Our shipping partners will attempt to deliver your package to the provided shipping address. If the delivery is unsuccessful, a notice may be left with further instructions for re-delivery or pickup. It is important to provide accurate and complete shipping information to ensure successful delivery.

7. Address Accuracy: Please ensure that your shipping address is accurate and up-to-date when placing your order. We are not responsible for delays or undelivered items due to incorrect or incomplete address information.

8. Shipping Restrictions: Certain items may be subject to shipping restrictions or regulations imposed by local authorities. It is your responsibility to be aware of these restrictions and ensure that your order complies with all applicable laws and regulations.

9. Shipping Updates and Communication: We will keep you informed about your order's status, including shipping updates, through email notifications. You can also log in to your account on our website to track your order.

10. Contact Information: If you have any questions or concerns regarding shipping, please contact our customer support team at info@wacher.co or 073 811 4842.

11. Returns and Exchanges: For information about our returns and exchanges policy, please refer to our dedicated Returns and Exchanges Policy page.

Please review this Shipping Policy carefully before making a purchase. By completing a purchase on our website, you agree to comply with the terms and conditions outlined above. We reserve the right to update or modify this policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes.

Thank you for choosing Wacher.co for your shopping needs.

Sincerely,